The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.Products can be returned only in the country or region in which they were originally purchased.In that unlikely event, we invite you to review the following terms related to returning a product.įor any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. We understand, however, that sometimes a product may not be what you expected it to be. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. If you still can't sign in, please contact Apple Store Customer Service at 1‑800‑MY‑APPLE. You can also visit the Your Apple ID Account page. If that doesn't work, you can find your username with our Apple ID recovery tool, iForgot. If you've forgotten your Apple ID, try your current email address. Getting One to One personal training and other services at an Apple Store.Ordering photos and photo books with iPhoto or Aperture.Access AppleCare support for your products.The App Store, for buying and downloading iOS and OSX applications.The iTunes Store, for buying music, movies, and TV shows.Sign in to Your Account (Opens in a new window) to begin taking advantage of them: You can save items you’re interested in purchasing, save a bag if you’re almost ready to place an order, check the status of or change your order, check Apple Gift Card balances, and much more.Īdditionally, your Apple ID gives you access to other Apple resources. By using your Apple ID, you can personalize your online shopping experience. If you have made purchases through the iTunes Store or have a MobileMe account, you can use the same Apple ID you use for either of those. To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here (Opens in a new window).
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